Assignment:
Write two of your pet peeves.
Make two conversations about a complaint between an employee and a customer.
Example:
1. It really annoys me when people chew gum with their mouth open.
2. I can't stand it when people walk slowly on the sidewalk.
1.
Customer: I'm sorry to bother you, but there is a fly in my soup.
Employee: I'm sorry about that! I will bring you a new bowl of soup right away.
Customer: Thank you very much.
2.
Customer: Excuse me, that passenger is speaking very loudly.
Employee: Ok, I will ask the passenger to be more quiet.
Customer: I would appreciate that. Thanks.
